Services - Cleaning & Proofing

 

We clean acrylic roofed caravan awnings only. We do not clean tents, trailer tents, cotton roofed awnings, air awnings, groundsheets or curtains. Please remove all guylines, tie down straps, curtains and any loose fittings. A deposit of a third is asked for when leaving your awning. We clean all awnings ourselves, they are not sent to anyone else.

 

We accept cleaning jobs at our workshop from October and clean them on a strict date order, we can also carry out any repairs that may be needed at the same time. Completion dates may vary dependant on numbers, but we can get behind when winter air temperatures are low enough to freeze cleaning solutions on contact and freeze pipes and machinery. We usually finish the majority of the work before the start of the season.

 

Awnings are cleaned and proofed from the beginning of October through to the end of May. All awnings are cleaned by hand, no washing machines, rollers, brushes or abrasives are used nor is there rubbing motion of any kind. Solvent cleaners are not used as these can cause damage to waterproofing and coated fabrics and windows. Water based cleaning solutions are sprayed on, left to do their job and then rinsed off. Awnings are checked for any further cleaning and if ok they then get a final rinse and are dried over 2 days, any repairs that have been mentioned are then carried out and then waterproofed if asked for before finally being packed.

 

On some awnings (especially one which have been in a lot of sun) it is possible that fabric and trimmings can deteriorate although not visible at the time once the cleaning has begun this becomes obvious. As we are working by hand and up close it is immediately obvious and we would keep this damage to a minimum. We are able to repair these weathered, sun damaged areas for you.

 

We cannot guarantee to remove absolutely every dirty mark or stain, some may be left. We do not remove oil stains, paint, rust marks (from pegs/poles), tar from some hard standing pitches or from paths or roads or some mildew staining (although we can remove most staining). We cannot remove stains on roofs caused by folding PVC mudwalling/splashwalls, tinted windows , coloured pegging bands onto outside of roof (usually when wet or damp) or oily soot marks caused by BBQ smoke.

 

If you have rang for a price this would normally have been for a standard depth awning cleaning dirt, mildew/fungal and green algae expected on woodland seasonal pitches for a year or two for the size you have given. If it is found to be a different size than stated or dirtier than expected the final price will be altered accordingly. Extra deep awnings are charged at a different rate. Annexes, skirts and wheel arch covers are all cleaned at an additional cost. All awnings should arrive neatly bagged - if not a heavy duty clear plastic bag will be supplied and your awning re-packed at an extra charge. Awnings should arrive with us in a dry condition and if wet we must be informed - sometimes awnings need to be stored for a considerable time before cleaning commences. If wet a drying cost will be charged, which could be up to 25% of the cleaning charge. If we are not informed that your awning is wet or damp, it may need a heavier clean than normal due to mildew/fungal growth, (the cost of which will considerably exceed the drying, this can in extreme cases be up to 50% of the cleaning charge). We cannot guarantee to remove all heavy mildew/fungal staining due to damp/wet storage, neither can we be held responsible for any damage to your awning fabric/threads due to mould. You will also be charged for damage done to other awning stored next to yours whilst in our premises

 

If you require any parts we can arrange for these to be ready for collection with your awning. Items can be viewed on our website www.tentawningclinic.fsnet.co.uk and ordered over the telephone or by e-mail to orders@tentawningclinic.fsnet.co.uk (please give your name and job number). Payment will be taken with the balance left on your cleaning work.

 

By leaving your awning with us you agree to these terms and conditions.

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