Returns policy

We will accept returns for refund or exchange of faulty, damaged or wrongly sized items sent in error if they are unused and unmarked, (please check carefully against your original order and its product page in our catalogue for exact fitting/sizing first though.). If a part is faulty, damaged or wrongly sized please contact us, a replacement will normally be sent out after the return and inspection of a faulty or wrong sized part.  Any buyers possible  return postage in this instance will be credited back to customer.

If a wrong product or size has been ordered by the buyer in error and you wish to return it for a exchange (unused and unmarked). The buyer agrees to pay both the return postage and re-delivery costs.

We do not accept back CUT TO ORDER or MANUFACTURED TO ORDER items unless they are faulty, damaged in transit or wrong specifications.

All other instances of return (unused and unmarked) for credit the buyer pays return postage.

In all cases of return contact us by email or phone first for authorization otherwise we will not be able to credit or exchange item(s)

Any item(s) supplied that have been cut to size, manufactured to order or  modified by us at the specific request of the buyer will not be eligible for return and credit, unless faulty or damaged.

****** PLEASE CHECK TIME LIMITS FOR ANY RETURNS IN OUR TERMS AND CONDITIONS PAGE. *******